Integrated solutions

DSR MWforce®
The MWforce® is a mobile application which enables monitoring of the mobile phone, in other word it records text messages, photos, voice memo and calls plus related data (phone number, time and length of the call, geographic position). This application forwards securely all recorded information to a central server. After forwarding, call records and voice memos are deleted from the terminal and only...
WIO Voice® - Voice recording at the reception desk
In the world of wired and mobile phone communication, person-to-person interaction is still strongly present in businesses providing customer service and client support. WIOVoice® offers precise and authentic recording of live client-agent conversations allowing a detailed history of every single customer service case and easily searchable archive of recorded data for future analytical purposes. Benefitsmore...
MobilVoice® - Mobile phone recording
Mobile phone communication plays increasingly important and prominent role in both business and private life. DSR’s new mobile communication recording technology - DSR MobilVoice® - provides a full-scale solution for higher level customer service and complaints settling, more efficient quality assurance, internal control and business processes on the traditionally high reliability and ease of use. Complete...
MOTOROLA radio recording
DSR Group solutions are apt for recording not only traditional signal sources (land lines, mobile phones) but radio communication as well. The newest member of is the recording of the world-wide spread MOTOROLA radio communication (even the digitally coded forms).Records may be copied into a central database together with all other recorded communication of the company (land line, mobile), so replaying,...
TETRA system
We are proud of that the recording of the countrywide TETRA system in Hungary is processed by DSR digital recording solution. This complex SoliDLog recording system consists of more hundreds of recorders and several SLDCenter archiving, servicing and system administering modules with 7/24 accessibility. Our TETRA recording system is an eloquent testimony of the reliability and professional construction...
Active recording
In case of using active recording technology the recorder does not need a switch port since it communicates directly with the Communication Manager through an AES server. There is no need either to mirror the conversations or to configure fix IP addresses to the extensions. Active recording technology provides the highest possible recording convenience and reliability. Main features:recording...
Passive recording - VoIP port mirroring / port tapping
In case of port mirroring / port tapping (passive) recording method, the voice recorder needs a dedicated switch port from which all communication can be tapped and recorded. It is important to mirror all extensions to the dedicated port as if is not mirrored, it is not recorded. The extensions must have fix IP address. In this case the recorder does not communicate actively with the PBX or Communication...
Archiving
Archiving the records is essential if you want to keep your conversations for a longer period of time. DSR Group have several archiving solutions with the help of which we can satisfy virtually all consumer needs at the highest possible level. From the simplest FTP archiving to the most sophisticated SLDC technologies we are ready to give an appropriate answer and solution to all challenges.1. FTP...
SoliDLog system
Devices and applications developed, manufactured, integrated and distributed by DSR Group can easily be organized into a large but unified system, called SoliDLog®. All elements of this system are fully interfaced with each other and thus provide the highest data- and operation security and user convenience.System features:flexibly expandable local- or areal voice recording networkextended...